When things aren’t right
Returns & refunds
Sweets are perishable, so we can’t accept returns in the way a clothing store can. But we stand behind every box we ship.
If a box arrives damaged
- Take a photograph within 48 hours of delivery and email it to support@ravisweets.com with your order number.
- We’ll either re-ship the product or refund the item’s value (your choice). No back-and-forth.
If an order is wrong
- Contact us within 7 days and we’ll make it right — free re-ship or refund.
Refund timelines
- Card / UPI / netbanking refunds land in 3–7 business days via the original payment method.
- COD refunds are issued via bank transfer once we receive your bank details. Typically 5–10 business days.
Last updated 2026-04-22.